Page 27 - MY_English HandBook

Purchasing of Products

CHAPTER 3

Purchasing of Products

3.1 Operating Hours

• Operating hours from Monday to Friday:
Kuala Lumpur, Sarawak and Penang 10:00AM～07:00PM

• Operating hours on Saturday 01:00PM～05:00PM
Every week of each month: Branches in Kuala Lumpur and Penang.
First and third week of each month: Branch in Sarawak.

• Operating hours for month end sales closing day (the last business day of each month)
Kuala Lumpur, Sarawak and Penang : Monday to Friday 10:00AMʙ05:00PM / Saturday 01:00PM ʙ 1.

※ When there are five Saturdays in the month, operating hours will be adjusted accordingly.
※ Operating hours on Saturday are subject to announcement during that month.
※ Stocktaking day fall on the lat working day of every month. No operation on stocktaking day.
※ The Company reserves the rights to reschedule the operating hours.

3.2 Payment Options

• Payment for products can be made by cash, cheque, credit card, bank transfer.
1) Cash, Cheque
When ordering on site, please make payment at the customer service counter.

2) Credit Card Payment
VISA card, MASTERCARD card, UnionPay card issued by respective banks are all accepted.
• Only the payers’ personal credit cards will be accepted.

3) Bank Transfer
Bank Name: HSBC Bank Malaysia Berhad
Account Name: Nefful (Malaysia) Sdn. Bhd.
Account number: 101-067874-101 (Ringgit Malaysia (RM) Currency Account)
Bank Address: North Tower, 2 Leboh Ampang City Centre, 50100 Kuala Lumpur
Swift Code: HBMBMYKLXXX

4) Mail Order/Telephone Order (MOTO) Transaction
This method is limited to the Company’s Independent Distributors, and subject to the personal credit cards used by the
payers. If the above payment method is transacted by bank transfer, after the bank transfer is completed, the payers
shall fax or email the remittance receipt to the Company to facilitate the accounting process. Please indicate on the
remittance receipt: the purchaser's name / the payer's name / telephone number.

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